Shipping policy

 

By placing an order with Ciriaco, you acknowledge and agree to the following policies.

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments.

Please note that, due to our automated systems, orders cannot be modified or cancelled once placed. Before completing your purchase, double-check your shipping address and selected size.

Additionally, we reserves the right to solely define and limit, refuse, and/or cancel orders from customers at any time.

Processing time

After your payment is authorized and verified and your order has been shipped, you will receive an email with tracking information.

Standard Shipping:

• Processing Time: 1–3 business days

• Estimated Delivery: 3–5 business days after processing

• Note: Processing times does not include weekends or holidays

All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. 

Delivery policy

Once your order has been shipped and transferred to the shipping carrier, Ciriaco is no longer responsible for the package. We are not liable for lost, stolen, delayed, or damaged packages once they are in the carrier’s possession.

If you encounter any issues with your package once its been given to the shipping carrier, please contact the carrier immediately. We do not issue refunds or replacements for lost packages or packages marked as delivered.